F A Q'sss
Our Most Common Questions
Return Policy
At West Bay Candle Co., we want you to be completely satisfied with your purchase. If you are not, we offer a hassle-free return policy. Please contact us within 14 days of receiving your order to initiate a return. We will provide you with a return label and process your refund as soon as we receive your returned items.
Shipping
Free shipping on orders $75 or more. Shipping times may vary depending on your location.
West Bay Candle Co. Gift Cards
Gift cards will be forwarded to the receiver by email upon completion of purchase and may be used immediately. Please be sure to include your personal message when purchasing your gift card. Should you have any issues, please contact us right away.
Custom Gift Sets
Looking for a unique gift? Our custom gift sets are the perfect solution! Let us help you create a personalized present that your special someone will absolutely love. Contact us today to get started!